Aside from the ip showing in the address bar and the images in a few instances failing to show up everything looks fine.
And thanks to you I learned a very valuable lesson, don't move from GoDaddy unless I absolutely have to.
Jeremy
· 2 years ago
I think it's a prerequisite for tech support anywhere to make things harder than they need to be.
Chris Thomson
· 2 years ago
I've been happy with (mt) for the most part, and I'm using the (gs). One of my friends is using a (mt) (dv) and finds a lot of FTP downtime. He finds himself calling (mt) quite a bit. I'd like to try out a (mt) (dv) myself, and at one point, I was about to make the switch, but I never did. I'm happy on the (gs) for now :)
Jordi
· 2 years ago
I find them a little expensive for the service that they are offering :-P But if they have a better uptime than the other it's ok :-)
Kenny Saunders
· 2 years ago
I've been thinking about making that same switch, from a (gs) to a (dv). You just motivated me to hold off as long as possible.
That must have been a fun day....
Chris Casper
· 2 years ago
I've been happy with my (mt) service so far. I recommend it to all of my clients. If I eve have a issue, (mt)'s support is one call away. I can see how though with havening a (gs) account and then a vps at the same time would royally mess up DNS settings.
I have been with too many hosts to count and you get what you pay for. Sure you might get less storage or bandwidth but most places will cancel your account, or force you to upgrade if you ever come near reaching those ridiculous quotas. Like who is gonna use 100GB and 1TB of transfer on a $10 a month account?
I use GoDaddy for my domain names and (mt) mediatemple for my hosting. Together it makes my life soooo much easier.
Brent
· 2 years ago
Honestly, I don't find them expensive at all and the service on my (dv) account has been nothing short of stellar. Just for some reason, the right set of circumstances aligned for Justine and the switch was extra cumbersome. It seems that most of the DNS issues have been ironed out now (I hope), so we can all put this crazy experience behind us and move on. I am still a HUGE (mt) fan and don't intend on ever leaving them. Honestly, the shenanigans were just too crazy to not blog about.
Update: I received an email this morning from Alex Capehart saying:
"It tears me up to see a customer frustrated enough to put bullet holes in our logo."
Update: We just got off the phone with Alex and all is well in the world. Who knows? Maybe all of this will result in some interface upgrades in the (dv) account center. Whatever happens, we're happy and feeling amazingly taken care of by the team @ (mt) despite the hiccups in the account center or the tech support department this week. That said, I think I at least owe it to them to "patch up" the header image a bit to reflect the outcome of our conversation. But just in case you didn't see the original one, you can see it here.
GoGrid is a Xen hosting platform Provides instant scalability through a web-based, graphical multi-server control panel where you can add/remove/modify servers and administer load balancers, full root access to standard operating systems, static IP addresses, snapshot backups, flexible utility-based billing, backed by an SLA.
Let me know if you would be interested in the platform..
Paul
Clintus McGintus
· 2 years ago
so what makes these guys better than say godaddy? just curious because thats who I use and I love em.
Brent
· 2 years ago
I haven't had a lot of luck with GD, their support really has hacked me off many times in the past. I do have a couple small sites with them, but mostly, I just use them for purchasing domain names and host elsewhere. (mt) support really is stellar, this is the only time it has wavered and it wasn't that much of a waver at all. I mean, it's not like they were impossible to get a hold of (i.e. DataCities) or put an idiot on the phone with me (GoDaddy) who didn't even know how DNS worked. The circumstances were just crazy and they have done everything (and more) in their power to make the situation better. I gotta hand it to 'em, they really put their back into this issue and made a loyal fan out of me, for sure. What a day this has been!
Raymond L.
· 2 years ago
Good luck.. MT is pretty good, i do small web design, graphics (im only 17, and still learning)
I've heard many good things about MT, infact. They are like my hosting idols. I've recently set up a reseller that i hope to model after MT (wont happen for like 20 years). But good luck with them, they've done great with the other Major sites. In fact they web host to most major retail stores and major sites. Thats one of the reasons their support is fantastic.
-Raymond
yaacov
· 2 years ago
Oops, tastyblogsnack is still turning into ip numbers for me in nyc. (My junk is also on MT, but on the super slow for wordpress gridserver. Any suggestions for speeding it up?
Brent
· 2 years ago
The IP issue for TBS is just because Justine hasn't had a chance to set wordpress back to tbs.com so that's not a (mt) issue. As far as your speed of WP on (gs), it should run fast as any other over there. We're both with (dv) servers because the (gs) is a whole different beast. I switched from (gs) myself because I had a lot of issues with it, but that was when they were first getting it up and running. It's really solid now so I'm not sure what your issue might be. Have you tried a fresh install of WP? It also might be a good idea to ask a tech over there if there's something special they recommend for running WP on (gs).
Mark
· 2 years ago
Hey Brett,
Sorry to intrude here on your Blog, but I noticed that you were helping a client in a bad situation with DataCities. FYI - The DataCities.com assets were purchased on November 1st, 2007. See the Press Release
I know my post is commercial in nature, but I figured I was safe since we're a Mac shop and buy lots of them! Let me know if you or Justine still need anything from DataCities as your support experience will be much improved. I did notice that she still has a Web site hosted there. I apologize for the past DataCities experience.
Michael
· 1 year ago
My current Web host doesn't have a telephone number in the United States that I can call - their servers are in California, but their offices are in Mumbai, India.
The company won't solve issues over their live chat, instead telling me to submit a support ticket. In most cases, the responses come and go on a daily basis.
I want to switch to 1&1 for hosting (I do currently have domains with them), because of their presence in America. During the one phone call I ever made to them, I spoke to an American woman who seemed to be doing all sorts of stuff in an attempt to solve my problem. It was a much better experience than working with the Indian staff of my current host who can barely write in English.
Brent
· 1 year ago
Michael,
I gotta be honest. I'm not a fan of 1&1 at all! Admittedly, I do not have extensive experience with them so I don't want to bash, but the experience I had with them on behalf of a client was not pretty. This is mostly due to the fact that I found their email and hosting backend so non-conformative to what would IMHO logically be what a backend would want to be like. I'm not "Captain UI" but it was so vastly different from what other hosts are doing and the crazy application settings I had to do to make my client's software communicate with their servers was out of control.
Now their hosting environment and pricing seem to be great and all that, but I just don't want so many steps every time I set up a site. But that's just me.
All Comments
And thanks to you I learned a very valuable lesson, don't move from GoDaddy unless I absolutely have to.
But if they have a better uptime than the other it's ok :-)
That must have been a fun day....
I have been with too many hosts to count and you get what you pay for. Sure you might get less storage or bandwidth but most places will cancel your account, or force you to upgrade if you ever come near reaching those ridiculous quotas. Like who is gonna use 100GB and 1TB of transfer on a $10 a month account?
I use GoDaddy for my domain names and (mt) mediatemple for my hosting. Together it makes my life soooo much easier.
Update: I received an email this morning from Alex Capehart saying:
Which, in turn, makes me feel bad. I didn't want to come across as an (mt) hater. So... touché Alex. The bullet holes might have been a bit over the top, I'll give you that. Sorry Everyone...
Brent
Thanks again (mt)!
Just thought I would let you know about our service: http://www.gogrid.com
GoGrid is a Xen hosting platform
Provides instant scalability through a web-based, graphical multi-server control panel where you can add/remove/modify servers and administer load balancers, full root access to standard operating systems, static IP addresses, snapshot backups, flexible utility-based billing, backed by an SLA.
Let me know if you would be interested in the platform..
Paul
I've heard many good things about MT, infact. They are like my hosting idols. I've recently set up a reseller that i hope to model after MT (wont happen for like 20 years). But good luck with them, they've done great with the other Major sites.
In fact they web host to most major retail stores and major sites. Thats one of the reasons their support is fantastic.
-Raymond
Sorry to intrude here on your Blog, but I noticed that you were helping a client in a bad situation with DataCities. FYI - The DataCities.com assets were purchased on November 1st, 2007. See the Press Release
I know my post is commercial in nature, but I figured I was safe since we're a Mac shop and buy lots of them! Let me know if you or Justine still need anything from DataCities as your support experience will be much improved. I did notice that she still has a Web site hosted there. I apologize for the past DataCities experience.
The company won't solve issues over their live chat, instead telling me to submit a support ticket. In most cases, the responses come and go on a daily basis.
I want to switch to 1&1 for hosting (I do currently have domains with them), because of their presence in America. During the one phone call I ever made to them, I spoke to an American woman who seemed to be doing all sorts of stuff in an attempt to solve my problem. It was a much better experience than working with the Indian staff of my current host who can barely write in English.
I gotta be honest. I'm not a fan of 1&1 at all! Admittedly, I do not have extensive experience with them so I don't want to bash, but the experience I had with them on behalf of a client was not pretty. This is mostly due to the fact that I found their email and hosting backend so non-conformative to what would IMHO logically be what a backend would want to be like. I'm not "Captain UI" but it was so vastly different from what other hosts are doing and the crazy application settings I had to do to make my client's software communicate with their servers was out of control.
Now their hosting environment and pricing seem to be great and all that, but I just don't want so many steps every time I set up a site. But that's just me.